How do I contact you?

• Chat: use the chat bubble, or Chat with us at the bottom of any page.
• Email: morais.aaron@gmail.com

We're a small team in Toronto. We reply within one business day, Monday to Friday, and usually much sooner. Pro customers go first.

Priority support on Pro

Chat with us while signed in and your conversation is marked Pro. We're alerted the moment you send it, and we answer it before any other open conversation. The reply time is the same promise as everyone's: within one business day, usually much sooner. Email works too: write from the address on your account and we'll look up your plan.

To get help faster

• Tell us the website your report is for, or paste the report link.
• For billing questions, use the email on your account.
• Never send a password, full card number or other sensitive details in chat or email. We will never ask for them.

If something is broken, tell us what you were doing and what you saw. A screenshot helps.